Business continuity. Ensured.

Intelligent business application support

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Product

Few words describing what APPULSE product is used for

Business continuity

due to early problem detection and resolution

Easy mainframe application support

using an AI platform for solution generation and execution

Increased performance of support teams

through redirection of efforts from routine tasks to transformation projects

APPULSE is a centralized support platform for business applications that run on z/OS servers.

 

Designed for Level 1 and Level 2 support, APPULSE provides uninterrupted operation of critical business applications, resulting from proactive problem identification and resolution.

Features

What you get starting using APPULSE product in your everyday application business life

Centralized support platform

Different business applications running on different z/OS servers, lpars, subsystems supported by different users (L1/L2 support) are integrated into single centralized platform

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Flexibly configurable monitoring

Constant and flexibly configurable monitoring for operational problems in critical z/OS subsystems, including IMS, CICS, MQ, DB2, TWS, nFTP

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Shorter problem management chain

  • Automatic creation and assignment (Jira, Redmine, RTC, GitLab, YouTrack)

  • Mail and messenger notification (Slack, Telegram, etc.)

  • Chat creation (Slack and Sametime)
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Solution generation & execution

Option to execute solution suggested by AI module or implement own solution with possibility to transfer problem to relevant system support

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Video

Watch our product video tutorials

1. Incident identification

2. Incident logging, classification and assignment

3. Incident investigation, resolution and closure

4. Incident review (creation of incident model)

5. Communication throughout the incident lifecycle

6. Addition of new z/OS business application to APPULSE

7. Investigation of batch job abend in APPULSE

8. Business objects in APPULSE

9. Metrics and reports in APPULSE

Latest News

Read latest APPULSE news from our blog

News 22nd March 2019
IBA Group Participates in SHARE Phoenix 2019

From March 10 to March 14, IBA Group participated in the SHARE Phoenix 2019 conference. The event gathered mainframe professionals. At SHARE Phoenix 2019, IBA Group spoke about APPULSE, the company’s proprietary product, demonstrating how to improve ITIL Incident Management process to support business applications running on z/OS servers. APPULSE is a centralized support platform […]

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Advantages

We keep product simple and functional, so you can get most of it

  • Digitize, accumulate, and share experience of your support team
  • Monitor distributed business applications from one entry point
  • Reuse previous solutions to resolve similar problems
  • Identify and classify operational problems in business applications at an early stage
  • Automatically create and assign tickets on problems for relevant support
  • Assess how a problem may impact your business.

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Get in touch and let’s drive the future together






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Company

IBA USA, 1999 S. Bascom Ave., Suite 700, Campbell, CA, 95008, USA

Phone

+1 408 269 1954

Fax

+1 408 273 6083

Email

info@ibagroupit.com

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