Managing operations in increasingly complex systems gets harder with
each passing day. Limited resources, poor experience management,
distributed teams, lack of proper Z resources, difficulties with
involving young people in the Z area…
How to make operational problem resolution less stressful, and how to
use knowledge and experience of Z community? Answering these questions, we came to the idea to develop an automated support management system and called it APPULSE.
Follow that link to read more.